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Your Inquiries Answered

If I make a donation, what will the money be used for?

Donations will go towards operating expenses, programming expenses and capital needed to run the Mercy Mission House Emergency Shelter. On average, it costs $25,000 a month with limited staff to operate the shelter. 

How many people do you serve at the Mercy Mission House Emergency Shelter?

Our shelter has helped over 150 people in 2023 already. We typically have anywhere from 25-35 residents at a time. 

We have 14 male beds, 12 female beds, 2 family rooms and the ability to adjust as needs change. 

What agencies are located at the on the agency campus?

  • Alpha Community Center

  • Bridges Community Action Partnership

  • Holy Angels Soup Kitchen

  • Family Resource Center case manager

  • The Mercy Mission House Emergency Shelter

Other agencies will offer services at the new facility but will not be located on site.

What impact does your organization have on the community?

We provide the basic human right of shelter to our brothers and sisters who are currently unsheltered for any reason. 

So far in 2023, we have been able to help residents and/or families sign over 22 leases for permanent housing, over 35 individuals have been reunited with family or friends, more than 14 residents entered sober living and we continue to work to help many others.

Our 150 residents in 2023 included 3 veterans and 23 children. The average age of our residents is 35-45. 

We help these men, women and children on their journey towards stabilization, steady income and independence. 

How many clients are from Shelby County Ohio?

Throughout 2022, 80% of clients served have been from Shelby County. We put a priority on Shelby County residents.


It is important to know that for years, Shelby County has sent our residents to neighboring counties who have stepped up to help our unsheltered brothers and sisters. While we place a priority on Shelby County residents, if we have space available, we will take referrals from neighboring counties and shelters who need assistance.

How are you funded?

There are many misconceptions about our funding. We do not get paid by the number of people in shelter. We got awarded our first federal grant which is $22,000 per year. We get $75,000 in allocations from the Shelby County United Way which is a blessing for our budget. We rely on corporate, individual and church donations in order to continue our mission. 

Are you taking donations of items?

Yes, however we cannot take clothing or bedding. Please consider donating those items to FISH. We do have an Amazon wish list with items needed. 

What should I do if I see someone in need or know of someone who needs help?

Call 937-815-1777.

How is The Mercy Mission House Emergency Shelter different than other area shelters?

We are a low-barrier, emergency shelter. That means the only individuals that are not allowed to stay overnight in the shelter are registered sex-offenders. We have many clients that are struggling with mental health needs and some with substance misuse.


As an emergency shelter, we work to stabilize our clients and have them participate in a 30-90 day program. The average length of stay is 65 days.

Do you allow substance use?

No. Our campus is alcohol and substance use free. We do not allow any alcohol or drugs on campus. We work with clients to refer them to programs to assist in substance misuse recovery. Some of our residents are actively working to overcome substance misuse and if any drugs or alcohol are found on campus, the client is removed from shelter. Once a client is removed from shelter, they are not allowed to return to shelter for 30 days. We have partnered with the Sherriff’s Office to have random sweeps with the drug dog at our campus.

How is resident medication handled?

We are viewed as a caregiver. Think about how this would be done at home with a caregiver. We lock up all medications and then we put the medications in a container following the prescription instructions on the bottle. Residents are called to the pass out window. The resident is ultimately responsible for taking medications and must sign a sheet of paper every time medications are taken. At any time, residents can request a medication count under the supervision of the shelter Director and another staff member.

Do you still operate a warming center?

Yes. For those who need a place to sleep overnight, we have cots available. However, we encourage everyone to register and join our resident program and work towards the path of stabilization.

What is the goal of the resident program?

The resident program looks different for each individual. The goal is stabilization. Stabilization might include getting all needed documentation, forms of identification; mental health assessments and connections to services and medication if needed; substance misuse recovery through partnerships with area agencies. The goal of the resident program is to help our residents reach a state of life with consistent income, ongoing connections to needed services and ultimately, a permanent place to stay whether that be their own place or reunification with family or friends.

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